Why Abandoning Post-Launch Support Fails: How Operating Models Drive Long-Term Product Success
https://www.bookmarks4all.win/composable-commerce-why-mid-market-ctos-and-commerce-directors-are-walking-away-and-a-practical-roadmap-to-fix-it
5 Critical Questions About Operating Models and Post-Launch Support Everyone Asks Teams launch products and assume the hardest work is done. Then metrics creep, customers complain, and technical debt chokes innovation